Get in Touch with OEMLUX
Have a question about our products? Need assistance with an order? Our team is here to help! Contact us through the form below or use any of the options listed.
Send us an email
If you’d like further information about OEMLUX and you can’t find it in our FAQs, please get in touch. Simply fill out the form, include your message, and we’ll get back to you as soon as we can.
FAQ
Please read our FAQ before sending us a message.
Can I check my order progress through WhatsApp?
Yes! You can contact us directly on WhatsApp at +601126867279 to inquire about your order status. Please provide your order number for faster assistance.
Do you accept returns?
No, we do not accept returns. All sales are final. Please ensure that you check product details carefully before purchasing. If there are any issues with your order, feel free to contact us. However, if there is a manufacturing defect or a quality issue with the product, please reach out to us immediately so we can assist you accordingly.
Do you offer international shipping?
Yes! We ship worldwide. Shipping rates and delivery times vary depending on your location. You can contact us for more details about shipping to your country.
How can I cancel or modify my order?
You can cancel or modify your order by contacting us directly via WhatsApp or through our Contact Form. However, changes must be requested within 12 hours of placing the order. After this time, the order will be processed and cannot be modified.
What payment methods do you accept?
We accept multiple payment options, including:
✅ Western Union
✅ MoneyGram
✅ Telegraphic Transfer (TT)
✅ Alipay
✅ WeChat Pay
✅ Wise Payment
